Privacy Policy – ThoughtSurfer
What type of information do we collect?
We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we may collect your Internet protocol (IP) address, login details, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, visit durations, page interaction data, and navigation methods.
We also collect personally identifiable information (including name, email, password, and communications), payment details (where applicable), comments, feedback, product or service reviews, recommendations, and personal profile information.
How do we collect information?
When you conduct a transaction or submit a form on our website, we collect personal information you give us, such as your name, address, and email address. Your personal information will only be used for the purposes described in this policy.
Why do we collect such personal information?
- To provide and operate our services.
- To offer ongoing customer assistance and technical support.
- To contact visitors and users with service updates, notices, or promotional messages.
- To create aggregated statistical data that helps us improve our services.
- To comply with any applicable laws and regulations.
How do we store, use, share, and disclose your information?
Your data may be stored in secure databases and systems that we use to operate our services. These systems are protected by industry-standard security measures and firewalls.
If payments are processed through a third-party payment gateway, those transactions will comply with the Payment Card Industry Data Security Standards (PCI-DSS) to ensure secure handling of payment information.
How do we communicate with you?
We may contact you to provide updates about your account or services, troubleshoot issues, resolve disputes, collect payments, request feedback via surveys or questionnaires, and send updates or important notices. We may communicate through email, phone, text messages, or postal mail.
How do we use cookies and tracking tools?
We may use cookies and similar tracking tools to improve your browsing experience.
To opt out of Google Analytics tracking across all websites, visit: http://tools.google.com/dlpage/gaoptout.
How can you withdraw your consent?
If you no longer wish for us to process your data, please contact us at: info@thoughtsurfer.com.
Privacy policy updates
We may update this privacy policy from time to time. Any changes will be posted on this page, with the updated date indicated. We encourage you to review this policy periodically to stay informed about how we handle your information.
Contact us
If you would like to access, correct, amend, or delete any personal information we hold about you, please contact us at: info@thoughtsurfer.com.